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Understand your concerns
Discuss your symptoms, health history, work demands, daily activities and goals.
20 Warne St, Redwood Park, SA, 5097
- 0480 221 638
- By Appointment Only
Initial appointments · Redwood Park, Adelaide
Initial Consultation & Assessment
Your first appointment is about understanding your concerns, assessing relevant movement and agreeing on the right next steps.
A considered first appointment
A first appointment built around understanding you
Your first consultation is a chance to explain what has brought you in, what you have noticed and what you would like to improve. We begin by listening, asking questions and understanding your goals.
Every new client begins with a structured consultation and relevant assessment. If appropriate, your appointment also includes individualised remedial massage treatment, with time to discuss findings and recommendations.
Our approach: Assess → Treat → Move → Educate → Reassess.
We take time to listen, assess relevant movement and explain your treatment options clearly.
What to expect
Your first appointment, step by step
Here is how we structure your initial consultation and assessment, from listening to your concerns through to discussing next steps.
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Movement assessment
Review relevant movement, muscular function and areas of restriction as appropriate.
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Individualised treatment
Receive remedial massage techniques selected for your needs, preferences and assessment findings.
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Reassess and plan
Review relevant changes, discuss practical self-care and consider whether follow-up may help.
Who we help
What we look at during your assessment
Your assessment is tailored to your concerns. Depending on your history and symptoms, it may include:
Your health and history
A conversation about current symptoms, previous injuries, relevant medical conditions and what you have already tried.
Movement and function
Relevant movement checks to understand which everyday activities feel comfortable, restricted or difficult.
Your goals and next steps
A discussion of what you want to achieve and whether treatment, simple self-care or referral for further assessment is appropriate.
Your first visit
Choose your initial appointment
Both options include consultation, assessment and treatment where appropriate. Your hands-on treatment time is part of the total appointment.
60-minute initial consultation & assessment
$165A focused first appointment for one main concern or a relatively straightforward presentation.
Book 60 minutes →Recommended for new clients
90-minute initial consultation & assessment
$215Extra time for a more comprehensive discussion, broader assessment and individualised treatment.
Book 90 minutes →Both buttons open our online booking page, where you can select your preferred service and available appointment.
Why Balance & Flow?
Meet your therapist and know what to expect
You'll see Matt, a Diploma-qualified remedial massage therapist, in a calm, private clinic environment.
- One-to-one appointments tailored to your needs
- Relevant assessment before treatment
- Time to ask questions and understand the assessment findings
- Clear explanations and no obligation to commit to ongoing sessions
- HICAPS available for eligible private health fund claims
Your first visit is designed to give you a clear understanding of the assessment process and a practical plan based on your individual needs.
Questions answered
Frequently asked questions
What is included in an initial consultation?
A discussion of your health history and concerns, relevant assessment, individualised remedial massage treatment where appropriate, and recommendations or reassessment as needed.
Will I receive a massage at my first appointment?
Yes, where appropriate. Part of your booked time is used for consultation and assessment, so hands-on treatment time is shorter than the total appointment duration.
Should I choose 60 or 90 minutes?
The 90-minute option offers additional time and is recommended for most new clients, especially those with several areas of concern or a more complex history. A 60-minute appointment can suit a focused concern.
What should I wear?
Comfortable clothing that allows you to move easily is ideal. Your therapist will explain any adjustments required for treatment, with privacy and appropriate draping maintained.
Do I need a GP referral?
No referral is required to book. If your presentation suggests medical assessment is appropriate, you may be advised to consult your GP or another healthcare professional.
Can I claim through my private health fund?
Eligible remedial massage appointments may be claimable depending on your policy. HICAPS is available. Please confirm your benefits with your health fund.
Will I need ongoing appointments?
Not necessarily. Any follow-up recommendation is based on your individual assessment and goals, with no obligation to book a treatment plan.
Where is the clinic?
Balance & Flow Massage Clinic is a private, appointment-only clinic in Redwood Park, South Australia, serving Adelaide's north-eastern suburbs.
Local remedial massage
Your initial consultation in Adelaide’s north-east
Balance & Flow Massage Clinic is based in Redwood Park, SA, welcoming clients from Tea Tree Gully, Modbury, Modbury Heights, Golden Grove, St Agnes, Ridgehaven, Banksia Park, Fairview Park, Surrey Downs, Greenwith and surrounding suburbs.
Appointments are available by booking only.
Ready to book your initial assessment?
Book a first appointment focused on listening to your concerns, assessing relevant movement and discussing your options.
Book your initial consultation →Individual outcomes vary. Remedial massage is not a substitute for medical assessment where indicated.